Terms of Service

WEBSITE TERMS OF SERVICE

Jennifer Anh Do Studio

Effective Date: 8/14/25
Last Updated: 8/14/25

TABLE OF CONTENTS

ARTICLE I – ACCEPTANCE AND BINDING AGREEMENT
ARTICLE II – DEFINITIONS AND INTERPRETATION
ARTICLE III – NO PROFESSIONAL RELATIONSHIP CREATED
ARTICLE IV – INTELLECTUAL PROPERTY RIGHTS AND PROTECTIONS
ARTICLE V – USER CONDUCT AND PROHIBITED ACTIVITIES
ARTICLE VI – INQUIRIES, COMMUNICATIONS, AND FORM SUBMISSIONS
ARTICLE VII – SERVICE DESCRIPTIONS, AVAILABILITY, AND DISCLAIMERS
ARTICLE VIII – LIMITATION OF LIABILITY AND RISK ALLOCATION
ARTICLE IX – PRIVACY, DATA COLLECTION, AND CCPA COMPLIANCE
ARTICLE X – THIRD-PARTY LINKS, VENDORS, AND AFFILIATE DISCLOSURE
ARTICLE XI – WEBSITE FUNCTIONALITY AND TECHNICAL SPECIFICATIONS
ARTICLE XII – CONTENT SUBMISSION AND USER CONTRIBUTIONS
ARTICLE XIII – SECURITY, MONITORING, AND ENFORCEMENT
ARTICLE XIV – TERMINATION AND SUSPENSION
ARTICLE XV – DISPUTE RESOLUTION AND GOVERNING LAW
ARTICLE XVI – MODIFICATIONS AND UPDATES
ARTICLE XVII – ENTIRE AGREEMENT AND GENERAL PROVISIONS
ARTICLE XVIII – CONTACT INFORMATION AND LEGAL NOTICES

PREAMBLE

This comprehensive Website Terms of Service document governs all aspects of your interaction with the Jennifer Anh Do Studio website and establishes the complete legal framework for your use of our online platform, content, services, and communications. These Terms are designed to protect both parties' interests while ensuring compliance with all applicable federal, state, and local laws, regulations, and industry standards.

By accessing this Website, you are entering into a sophisticated legal agreement that addresses intellectual property rights, professional boundaries, privacy protections, dispute resolution mechanisms, and the full spectrum of legal considerations applicable to online interior design service marketing and client acquisition.

ARTICLE I – ACCEPTANCE AND BINDING AGREEMENT

Section 1.1 Formation of Agreement

These Terms of Service ("Terms," "Agreement," or "TOS") constitute a legally binding contract between you, the user ("you," "your," "User," "Visitor," or "Client"), and Jennifer Anh Do Studio, a sole proprietorship organized and operating under the laws of the State of California ("Designer," "Company," "Studio," "we," "our," "us," or "Service Provider"), governing your access to, use of, and interaction with the website located at [Insert Website URL] and all associated subdomains, mobile applications, and digital platforms (collectively, the "Website," "Platform," or "Site").

Section 1.2 Affirmative Acceptance Requirements

BY CLICKING "I AGREE," "I ACCEPT," OR "CONTINUE," BY CHECKING ANY ACCEPTANCE BOX, BY SUBMITTING ANY CONTACT FORM, BY CREATING ANY USER ACCOUNT, BY DOWNLOADING ANY CONTENT, BY ENGAGING WITH ANY INTERACTIVE FEATURES, OR BY CONTINUING TO ACCESS, BROWSE, OR USE THIS WEBSITE IN ANY MANNER AFTER THESE TERMS ARE POSTED OR UPDATED, YOU EXPRESSLY ACKNOWLEDGE THAT YOU HAVE:

(a) Read these Terms in their entirety, including all subsections, provisions, and incorporated documents;

(b) Understood the legal significance and binding nature of this Agreement;

(d) Confirmed that you have the legal capacity and authority to enter into this Agreement;

(e) Acknowledged that this Agreement affects your legal rights, including your right to jury trial and access to courts; and

(f) Consented to the collection, use, and processing of your personal information as described in our Privacy Policy.

Section 1.3 Capacity and Authority Representations

By accepting these Terms, you represent and warrant that:

(a) You are at least eighteen (18) years of age or the age of majority in your jurisdiction, whichever is greater;

(b) You have the full legal capacity to enter into binding contracts under applicable law;

(c) If you are accepting these Terms on behalf of a business entity, organization, or other legal entity, you have the requisite corporate authority to bind such entity to these Terms;

(d) Your acceptance and performance under these Terms will not violate any other agreement to which you are a party;

(e) All information you provide to us is accurate, complete, and not misleading; and

(f) You are not located in, under the control of, or a national or resident of any country subject to United States embargo or other trade sanctions.

Section 1.4 Rejection of Terms

If you do not agree to these Terms in their entirety, or if you lack the legal capacity or authority to be bound by these Terms, you are expressly prohibited from accessing or using this Website and must immediately discontinue all use of the Platform and delete any downloaded content.

Section 1.5 Electronic Contracting

You acknowledge and agree that these Terms constitute an electronic contract under applicable electronic signature and electronic contracting laws, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the Uniform Electronic Transactions Act (UETA). This Agreement is enforceable in the same manner as traditional written contracts.

IMPORTANT NOTICE REGARDING DISPUTE RESOLUTION: By agreeing to these Terms, you are waiving your right to a jury trial and agreeing to resolve disputes through binding arbitration, subject to the opt-out provision detailed in Article XV. You have the right to opt out of arbitration within thirty (30) days of accepting these Terms by following the procedures outlined in Section 15.5.

ARTICLE II – DEFINITIONS AND INTERPRETATION

Section 2.1 Defined Terms

For purposes of this Agreement, the following terms shall have the meanings set forth below:

"Additional Services" means any interior design services, consultations, or professional engagements that may be offered by Designer beyond the scope of Website access, subject to separate written agreements.

"Applicable Law" means all federal, state, local, and foreign laws, statutes, ordinances, rules, regulations, orders, judgments, injunctions, and decrees applicable to these Terms, the Website, or the parties' rights and obligations hereunder.

"California Consumer Privacy Act" or "CCPA" means the California Consumer Privacy Act (Cal. Civ. Code § 1798.100 et seq.), as amended by the California Privacy Rights Act (CPRA), and all implementing regulations.

"Content" means all text, graphics, images, photographs, videos, audio, software, data, information, and other materials available on or through the Website, whether created by Designer, licensed from third parties, or submitted by Users.

"Designer Services" means the interior design, decorating, styling, and related professional services offered by Jennifer Anh Do Studio as described on the Website and in separate service agreements.

"Intellectual Property Rights" means all intellectual property rights worldwide, including copyrights, trademarks, service marks, trade names, trade secrets, patents, moral rights, rights of publicity, database rights, and any applications, registrations, or renewals thereof.

"Personal Information" has the meaning set forth in the CCPA and includes any information that identifies, relates to, describes, or is capable of being associated with a particular individual.

"Privacy Policy" means our privacy policy available at [Insert Privacy Policy URL], as updated from time to time, which governs our collection, use, and disclosure of personal information.

"Professional Relationship" means a formal designer-client relationship established through execution of a written service agreement, payment of required fees, and mutual confirmation of engagement.

"Terms" or "Agreement" means this Website Terms of Service, as amended from time to time in accordance with Section 16.1.

"User" means any individual or entity that accesses or uses the Website, including registered users, visitors, and prospective clients.

"Website" means the Jennifer Anh Do Studio website located at [Insert Website URL] and all associated subdomains, mobile applications, and digital platforms controlled by Designer.

ARTICLE III – NO PROFESSIONAL RELATIONSHIP CREATED

Section 3.1 Fundamental Disclaimer of Professional Relationship

CRITICAL AND MATERIAL DISCLAIMER: The use, access, browsing, or interaction with this Website does not, under any circumstances, establish, create, or imply any form of professional, contractual, fiduciary, advisory, consultative, or service relationship between you and Jennifer Anh Do Studio. This disclaimer is fundamental to the entire structure of this Agreement and your use of the Website.

Section 3.2 Non-Relationship Activities

For the express avoidance of doubt and to eliminate any possibility of misunderstanding, the following activities specifically do NOT create any professional relationship, legal obligation, or binding commitment:

(a) Viewing, browsing, or navigating any portion of the Website;

(b) Reading, downloading, or sharing any Content displayed on the Website;

(d) Reading service descriptions, process explanations, or pricing information;

(e) Submitting contact forms, inquiry forms, or consultation requests;

(f) Engaging in preliminary communications via email, phone, or messaging;

(g) Participating in online consultations, virtual meetings, or discovery calls;

(h) Receiving quotes, proposals, or project estimates;

(i) Following Designer on social media platforms or subscribing to newsletters;

(j) Attending virtual events, webinars, or design presentations hosted by Designer;

(k) Downloading free resources, guides, or informational materials;

(l) Creating user accounts or profiles on the Website; or

(m) Any other interaction with the Website or Designer that does not meet the specific requirements outlined in Section 3.3.

Section 3.3 Exclusive Requirements for Professional Relationship Formation

A Professional Relationship between you and Jennifer Anh Do Studio may be established ONLY upon the completion of ALL of the following mandatory requirements, with no exceptions:

(a) Written Service Agreement: Execution of a comprehensive, written Interior Design Services Agreement that has been fully negotiated, reviewed, and signed by both parties with all exhibits, schedules, and appendices completed;

(b) Financial Commitment: Payment and verified clearance of all required deposits, retainer fees, or initial payments as specified in the executed service agreement;

(c) Formal Confirmation: Receipt of written confirmation from Designer that all onboarding requirements have been satisfied and that services have been formally commenced;

(d) Scope Definition: Completion of all project intake forms, questionnaires, and scope definition documents required under the service agreement;

(e) Legal Compliance: Satisfaction of all legal, regulatory, and administrative requirements applicable to the provision of interior design services in the relevant jurisdiction; and

(f) Insurance and Liability: Confirmation that all necessary insurance coverages are in place and that liability allocation has been properly documented.

Section 3.4 Website Content Disclaimer

All Content displayed on this Website, including but not limited to design concepts, aesthetic suggestions, color recommendations, layout examples, product selections, styling advice, process descriptions, and implementation guidance, is provided solely for general informational, educational, and marketing purposes. Such Content does not constitute professional design advice tailored to your specific space, needs, or circumstances.

Section 3.5 Reliance and Implementation Warning

IMPORTANT WARNING REGARDING RELIANCE AND IMPLEMENTATION:

You expressly acknowledge and agree that any decision to implement, replicate, or adapt design ideas, concepts, layouts, color schemes, product selections, or other Content observed on this Website is made entirely at your own risk and without any professional guidance, oversight, or liability from Designer. Designer disclaims all responsibility for outcomes resulting from unsupervised implementation of any Website Content.

ARTICLE IV – INTELLECTUAL PROPERTY RIGHTS AND PROTECTIONS

Section 4.1 Comprehensive Ownership Declaration

All Content available on this Website, including but not limited to the following categories of intellectual property, constitutes the exclusive property of Jennifer Anh Do Studio or is used under appropriate license from third-party rights holders:

(a) Written Content: All text, copy, articles, blog posts, service descriptions, process explanations, educational materials, captions, metadata, and written communications;

(b) Visual Content: All photographs, images, renderings, illustrations, mood boards, color palettes, layout diagrams, floor plans, elevation drawings, and visual compositions;

(c) Design Work: All original design concepts, aesthetic arrangements, spatial layouts, styling approaches, and creative methodologies;

(d) Branding Elements: All logos, trademarks, service marks, trade names, brand identities, graphic designs, and proprietary visual elements;

(e) Technical Content: All software, code, algorithms, databases, user interfaces, navigation structures, and technical implementations;

(f) Audio-Visual Content: All videos, audio recordings, presentations, webinars, and multimedia productions;

(g) Proprietary Methodologies: All design processes, evaluation frameworks, project management approaches, and business methodologies;

(h) Trade Secrets: All confidential business information, vendor relationships, pricing strategies, and competitive intelligence; and

(i) Derivative Works: All adaptations, modifications, translations, and derivative works based on the foregoing.

Section 4.2 Intellectual Property Rights Protection

All Content is protected under United States and international intellectual property laws, including copyright protection under the Copyright Act of 1976 (17 U.S.C. § 101 et seq.), trademark protection under the Lanham Act (15 U.S.C. § 1051 et seq.), trade secret protection under the Uniform Trade Secrets Act, and unfair competition laws under federal and state statutes.

Section 4.3 Limited License Grant to Users

Subject to your full compliance with all terms and conditions of this Agreement, Designer hereby grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and view Website Content solely for personal evaluation of our design services for potential engagement in a professional relationship.

Section 4.4 Express Prohibitions and Restrictions

The limited license granted in Section 4.3 expressly DOES NOT permit, and you are strictly prohibited from:

(a) Reproduction and Copying: Downloading, copying, reproducing, duplicating, printing, or storing any Content in any form or medium;

(b) Commercial Use: Using any Content for commercial purposes, business promotion, professional presentations, or revenue-generating activities;

(c) Modification: Altering, editing, modifying, adapting, translating, or creating derivative works based on any Content;

(d) Distribution: Distributing, transmitting, sharing, publishing, broadcasting, or making available any Content to third parties;

(e) Attribution Removal: Removing, obscuring, or altering any copyright notices, watermarks, attribution, or proprietary markings;

(f) Competitive Use: Using Content to compete with Designer or to provide similar services to third parties;

(g) Portfolio Development: Incorporating any Content into your own portfolio, presentations, or marketing materials;

(h) Social Media Sharing: Posting, sharing, or republishing Content on social media platforms without express written consent;

(i) Reverse Engineering: Attempting to reverse engineer, decompile, or extract underlying methodologies or processes;

(j) Database Creation: Systematically collecting or compiling Content to create databases or competing resources;

(k) Automated Access: Using automated tools, bots, scrapers, or similar technology to access or extract Content;

(l) Trademark Use: Using any trademarks, service marks, or brand elements in any manner that could cause confusion; and

(m) Misrepresentation: Representing any Content as your own work or misattributing the source of any Content.

Section 4.5 Digital Millennium Copyright Act (DMCA) Compliance

Designer respects the intellectual property rights of others and expects Website users to do the same. In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512), Designer will respond to properly submitted notices of alleged copyright infringement. If you believe that your copyrighted work has been copied and is accessible on this Website in a way that constitutes copyright infringement, you may submit a DMCA takedown notice to our designated DMCA Agent at: [Insert DMCA Contact Information].

Section 4.6 Enforcement and Remedies

Designer reserves the right to enforce its intellectual property rights through all available legal and equitable remedies, including immediate termination of your access to the Website, issuance of cease and desist demands, filing of DMCA takedown notices, seeking temporary and permanent injunctive relief, pursuing monetary damages including actual damages and profits, and recovering attorneys' fees and litigation costs where permitted by law.

ARTICLE V – USER CONDUCT AND PROHIBITED ACTIVITIES

Section 5.1 General Standards of Conduct

All users of this Website are expected to conduct themselves in a professional, respectful, and lawful manner. Your use of the Website must comply with all applicable laws, regulations, and industry standards, and must not interfere with other users' ability to access and enjoy the Website.

Section 5.2 Acceptable Use Requirements

You agree to use this Website only for legitimate business inquiry, educational purposes, portfolio review, service information, professional communication, resource access, and general navigation as intended by Designer.

Section 5.3 Comprehensive Prohibited Activities

You expressly agree not to engage in any of the following prohibited activities:

5.3.1 Legal and Regulatory Violations

(a) Using the Website in any manner that violates any applicable federal, state, local, or international law, statute, ordinance, rule, regulation, or industry standard;

(b) Engaging in any activity that could subject Designer to legal liability or regulatory scrutiny;

(d) Using the Website to facilitate or promote illegal activities, fraud, or deceptive practices.

5.3.2 Technical and Security Violations

(a) Attempting to gain unauthorized access to any portion of the Website, related systems, or networks;

(b) Interfering with or disrupting the Website's servers, infrastructure, performance, or functionality;

(d) Using automated tools, bots, spiders, scrapers, crawlers, or similar technology to access, monitor, or extract Website content or data;

(e) Attempting to reverse engineer, decompile, disassemble, or hack any aspect of the Website or its underlying technology.

5.3.3 Content and Communication Violations

(a) Submitting false, misleading, inaccurate, defamatory, libelous, slanderous, or deceptive information through any Website feature;

(b) Posting, transmitting, or sharing content that is threatening, abusive, harassing, stalking, discriminatory, or hateful;

(d) Sending spam, unsolicited communications, or promotional materials through Website features;

(e) Impersonating any person, entity, or Designer representative, or misrepresenting your identity, affiliation, or credentials.

5.3.4 Business and Competitive Violations

(a) Using the Website or any information obtained therefrom to compete with Designer or to develop competing services;

(b) Soliciting, contacting, or attempting to establish direct relationships with Designer's vendors, contractors, suppliers, or business partners for the purpose of circumventing Designer's services;

(d) Attempting to reverse engineer, replicate, or copy Designer's business model, processes, or methodologies.

Section 5.4 Vendor and Trade Relationship Protection

You acknowledge and agree that Designer's vendor relationships, trade accounts, supplier connections, and business partnerships represent valuable proprietary assets developed through significant time, effort, and investment. You specifically agree not to contact, solicit, or communicate with any vendor, supplier, contractor, or business partner identified on the Website without Designer's express written consent, or use Designer's name, account numbers, trade credentials, or business references when communicating with any vendor or supplier.

Section 5.5 Monitoring and Enforcement

Designer reserves the right, but not the obligation, to monitor user activity on the Website, including communications, submissions, and usage patterns, to ensure compliance with these Terms and to protect the integrity and security of the Website. Violation of any provision in this Article V may result in immediate termination of your access to the Website without prior notice, pursuit of legal remedies including injunctive relief and monetary damages, and reporting of suspected illegal activities to appropriate law enforcement authorities.

ARTICLE VI – INQUIRIES, COMMUNICATIONS, AND FORM SUBMISSIONS

Section 6.1 Purpose and Scope of Communication Features

The communication features available on this Website, including contact forms, inquiry portals, email links, chat functions, consultation request systems, and other interactive tools (collectively, "Communication Features"), are provided exclusively for legitimate business purposes related to the interior design services offered by Jennifer Anh Do Studio.

Section 6.2 Authorized Communication Purposes

By accessing or using any Communication Feature, you represent that your communication serves one or more of the following authorized purposes:

(a) Service Inquiry: Requesting information about available interior design services, pricing, availability, or general business practices;

(b) Project Consultation: Seeking initial consultation regarding a specific interior design project or space;

(d) Portfolio Access: Requesting access to additional portfolio materials, case studies, or project documentation;

(e) Scheduling: Requesting to schedule consultations, meetings, site visits, or other professional interactions;

(f) Professional Collaboration: Exploring potential business collaborations, partnerships, or professional relationships;

(g) Media Inquiry: Requesting information for legitimate press coverage, interviews, or media features;

(h) Educational Research: Seeking information for legitimate academic research, industry studies, or educational purposes;

(i) Technical Support: Reporting technical issues with the Website or requesting assistance with Website functionality; and

(j) Legal or Administrative: Submitting legal notices, DMCA claims, privacy requests, or other administrative communications.

Section 6.3 Information Security and Confidentiality

CRITICAL SECURITY NOTICE: You understand and acknowledge that information submitted through Website Communication Features is NOT protected by attorney-client privilege, professional confidentiality obligations, or any other legal confidentiality protections unless and until a formal Professional Relationship has been established through execution of a written service agreement with appropriate confidentiality provisions.

You are strongly advised NOT to submit sensitive personal information, proprietary business information, detailed project information, legal documents, third-party information, financial information, health information, security information, or confidential communications through Website Communication Features.

Section 6.4 Response Expectations and Limitations

Designer endeavors to respond to legitimate communications within two (2) to three (3) business days of receipt, subject to volume, complexity, business hours, availability constraints, holiday periods, and technical issues. IMPORTANT: Submission of any communication through Website features does NOT create any legal obligation for Designer to respond, acknowledge, or take any action. Designer reserves the absolute right to choose which communications to respond to based on business priorities and evaluation criteria.

Section 6.5 Communication Content and Accuracy

You represent and warrant that all information submitted through Communication Features is accurate, current, authorized, legitimate, legal, and original. Submission of false, misleading, or deceptive information may result in immediate termination of communications, disqualification from consideration for services, permanent ban from accessing Communication Features, and legal action for fraud or misrepresentation.

Section 6.6 Communication Retention and Use

Designer may retain communications submitted through Website features for business records, legal compliance, quality improvement, legal defense, business development, and professional documentation purposes. Designer may use information from communications for service evaluation, proposal development, business operations, marketing (with appropriate anonymization), professional development, and legal purposes.

ARTICLE VII – SERVICE DESCRIPTIONS, AVAILABILITY, AND DISCLAIMERS

Section 7.1 Nature and Purpose of Service Information

All information displayed on this Website regarding interior design services, including service descriptions, pricing information, process explanations, timeline estimates, deliverable specifications, and related materials (collectively, "Service Information"), is provided exclusively for general informational, educational, and marketing purposes. Service Information is intended to give prospective clients a preliminary understanding of Designer's capabilities and approach, but does not constitute binding offers, guarantees, or commitments.

Section 7.2 Comprehensive Service Disclaimers

You expressly acknowledge and agree that all Service Information displayed on this Website is illustrative only, subject to modification, non-contractual, general in nature, marketing material, preliminary, and conditional. Actual service offerings, scope, pricing, timelines, deliverables, and terms are subject to numerous factors including project specifics, site conditions, budget parameters, timeline requirements, geographic location, client preferences, regulatory requirements, market conditions, resource availability, vendor relationships, technical complexity, and risk assessment.

Section 7.3 Service Availability and Engagement Limitations

The inclusion of any service description on this Website does NOT guarantee that such service is currently available, available in your geographic location, can be provided within your desired timeline given Designer's current capacity, is appropriate for or compatible with your specific project requirements, can be provided within your budget constraints or pricing expectations, complies with applicable regulations in your jurisdiction, is technically feasible given your site conditions and project constraints, or can be accommodated within Designer's current resource allocation and business priorities.

Designer reserves the complete and absolute discretion to accept or decline any project based on fit, compatibility, capacity, or other business considerations, modify proposed scope, approach, or deliverables based on project evaluation and risk assessment, establish pricing based on project-specific factors and current market conditions, set project timelines based on complexity, availability, and resource requirements, and determine appropriate team composition and resource allocation for each project.

Section 7.4 Pricing and Financial Information Disclaimers

Any pricing information, cost estimates, budget ranges, or financial projections displayed on this Website are illustrative only, subject to change, preliminary estimates, exclusive of variables, market dependent, time sensitive, conditional, range-based, and non-inclusive. Actual project pricing is determined through a detailed evaluation process considering scope complexity, timeline constraints, location factors, design complexity, vendor requirements, client requirements, risk factors, market conditions, resource allocation, administrative overhead, and profit margins.

Section 7.5 Timeline and Schedule Disclaimers

All timeline estimates, project duration information, and schedule representations on this Website are good faith estimates, assumption-based, subject to change, non-guaranteed, industry standard, optimal conditions, external dependencies, and seasonal variations. Actual project timelines depend on numerous factors including client responsiveness, scope changes, vendor performance, site conditions, regulatory processes, product availability, weather conditions, supply chain disruptions, quality control, coordination requirements, and force majeure events.

Section 7.6 Design and Aesthetic Disclaimers

You acknowledge and agree that interior design is inherently subjective and that aesthetic preferences vary significantly among individuals, visual representations may not precisely reflect final implementation results, colors and textures may appear different under various lighting conditions, digital images may appear different on various monitors and devices, actual materials may vary from samples or digital representations, spatial relationships and scale may be difficult to accurately convey, final appearance depends on installation quality and site conditions, and design preferences may evolve over time.

Designer does NOT guarantee that you will be personally satisfied with design recommendations, aesthetic choices, or final outcomes, that design solutions will perfectly align with your evolving personal style or preferences, that design solutions will perfectly meet all functional requirements or lifestyle needs, that design choices will remain current with evolving trends, that design solutions will appeal to family members or guests, that completed spaces will photograph well, that design choices will enhance property value, that selected materials will be easy to maintain, that products and materials will perform as expected over time, or that design solutions will continue to meet your needs as lifestyle changes.

Section 7.7 Professional Advice and Implementation Disclaimers

All design content, recommendations, and guidance displayed on this Website is provided for general informational purposes only and does not constitute professional advice for your specific situation, is not based on assessment of your specific site conditions, does not consider applicable building codes or regulatory requirements, does not include structural or safety engineering considerations, is not based on your specific budget constraints, does not consider your specific lifestyle requirements, does not verify current vendor availability or pricing, does not provide specific installation instructions, and is not covered by any professional warranty.

IMPORTANT SAFETY AND LEGAL WARNINGS: Implementation of any design ideas, concepts, or recommendations observed on this Website without proper professional consultation may result in safety hazards, code violations, structural problems, electrical issues, plumbing problems, fire hazards, accessibility violations, insurance issues, legal liability, financial loss, and property damage.

Designer strongly recommends that you engage appropriate licensed professionals for structural work, electrical systems, plumbing systems, HVAC systems, building permits, code compliance, accessibility requirements, safety analysis, environmental considerations, and insurance review.

ARTICLE VIII – LIMITATION OF LIABILITY AND RISK ALLOCATION

Section 8.1 Comprehensive Liability Limitation Framework

This Article establishes a comprehensive framework for limiting Designer's liability in connection with your use of this Website and any information, content, or services accessed through the Website. These limitations are essential to Designer's ability to provide Website services and information at no cost to users and reflect the inherent risks associated with internet-based information and services.

Section 8.2 Maximum Liability Cap

FUNDAMENTAL LIABILITY LIMITATION: To the fullest extent permitted by applicable law, including California Civil Code Section 1668 and other relevant statutes, Designer's total cumulative liability to you for any and all claims, losses, costs, damages, or expenses arising out of or relating to your use of this Website, any Content displayed thereon, or any communications or interactions resulting therefrom, shall be strictly limited to fifty dollars ($50.00), regardless of the theory of liability or the amount of damages claimed.

This limitation applies to all forms of liability, including contract claims, tort claims, statutory claims, equity claims, intellectual property claims, privacy claims, and other legal theories.

Section 8.3 Excluded Damages Categories

COMPREHENSIVE EXCLUSION OF CONSEQUENTIAL DAMAGES: In no event shall Designer be liable for any of the following categories of damages, regardless of whether such damages were foreseeable, whether Designer was advised of the possibility of such damages, or whether such damages were the natural and probable consequence of any breach or wrongful act:

8.3.1 Economic and Business Damages

(a) Lost Profits: Loss of actual or anticipated profits, revenue, or business income;

(b) Lost Business Opportunities: Loss of business opportunities, contracts, or commercial relationships;

(d) Cost of Capital: Increased cost of capital or financing expenses;

(e) Lost Savings: Loss of anticipated cost savings or efficiency gains;

(f) Business Interruption: Interruption of business operations or commercial activities;

(g) Lost Customers: Loss of customers, client relationships, or market share;

(h) Competitive Disadvantage: Loss of competitive advantage or market position; and

(i) Economic Downside: Any other form of economic loss or commercial disadvantage.

8.3.2 Personal and Intangible Damages

(a) Emotional Distress: Mental anguish, emotional distress, pain and suffering, or psychological harm;

(b) Reputational Harm: Damage to reputation, standing, or professional image;

(d) Inconvenience: Inconvenience, frustration, or disruption of personal activities;

(e) Relationship Damage: Damage to personal or professional relationships;

(f) Stress and Anxiety: Stress, anxiety, or other psychological impacts;

(g) Privacy Violations: Invasion of privacy or violation of personal rights; and

(h) Personal Injury: Personal injury or bodily harm (except as prohibited by law).

8.3.3 Property and Asset Damages

(a) Property Damage: Damage to real property, personal property, or other assets;

(b) Loss of Use: Loss of use of property, equipment, or other assets;

(d) Replacement Costs: Cost of replacing damaged or destroyed property;

(e) Repair Expenses: Cost of repairing damaged property or systems;

(f) Alternative Arrangements: Cost of alternative arrangements or temporary solutions;

(g) Storage Costs: Costs associated with storage or warehousing;

(h) Transportation Expenses: Additional transportation or logistics costs; and

(i) Insurance Deductibles: Insurance deductibles or uninsured losses.

Section 8.4 Website Performance and Functionality Disclaimers

This Website and all Content are provided "AS IS" and "AS AVAILABLE" without any warranty, representation, or guarantee of any kind, whether express, implied, or statutory. Designer disclaims all warranties including merchantability, non-infringement, accuracy, availability, security, error-free operation, compatibility, and performance standards.

Designer specifically disclaims liability for system downtime, data loss, technical errors, browser compatibility issues, internet disruptions, third-party service failures, cyber attacks, system overload, and technical support availability or quality.

Section 8.5 Third-Party Content and Services Disclaimer

Designer shall have no liability for external websites, vendor services, product information, third-party conduct, vendor relationships, affiliate programs, external resources, or third-party policies. You acknowledge and agree that all interactions with third-party vendors, contractors, or service providers are entirely at your own risk, that Designer does not endorse or guarantee any third-party services or products, that any disputes with third parties must be resolved directly between you and the third party, and that Designer makes no warranties regarding third-party reliability, quality, or performance.

Section 8.6 California Civil Code Section 1668 Compliance

Nothing in this Article VIII shall be construed to limit Designer's liability for fraud, gross negligence, intentional misconduct, statutory violations, personal injury (where prohibited by law), consumer protection violations where waiver is prohibited, or other liability that cannot be lawfully limited or waived under California law.

Section 8.7 User Acknowledgment and Assumption of Risk

By using this Website, you voluntarily assume all risks associated with relying on information provided on the Website, implementing design ideas without professional consultation, selecting and working with vendors or service providers, purchasing products or services based on Website information, making design or aesthetic decisions based on Website content, potential technical problems or system failures, potential security breaches or unauthorized access to submitted information, and any financial losses resulting from use of the Website.

Section 8.8 Indemnification by User

You agree to defend, indemnify, and hold harmless Designer, its owner, employees, contractors, agents, and representatives from and against any and all third-party claims, actions, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your breach of any provision of these Terms, your violation of any applicable law or third-party right, any content you submit to the Website that infringes third-party rights, any misrepresentation or false information you provide, disputes between you and third-party vendors or service providers, any actions you take based on

Website content or information, your negligent, reckless, or intentional acts or omissions, your violation of third-party privacy rights, and any property damage or personal injury resulting from your actions.

Section 8.9 Survival of Liability Limitations

All liability limitations, disclaimers, and risk allocations set forth in this Article VIII shall survive termination of your access to the Website, completion of any communications or interactions, resolution of any disputes or claims, changes or updates to these Terms, and any other termination or expiration of your relationship with Designer.

ARTICLE IX – PRIVACY, DATA COLLECTION, AND CCPA COMPLIANCE

Section 9.1 Privacy Policy Integration and Scope

Your privacy rights and our data collection practices are governed by our comprehensive Privacy Policy, available at [Insert Privacy Policy URL], which is incorporated into these Terms by reference and forms an integral part of this Agreement. This Article provides additional privacy-related terms specific to Website usage and supplements the Privacy Policy without replacing it.

Section 9.2 Personal Information Collection and Categories

In accordance with the California Consumer Privacy Act (CCPA), we may collect the following categories of personal information through this Website:

(a) Identifiers: Real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers;

(b) Contact Information: Telephone numbers, email addresses, mailing addresses, and other contact details;

(c) Commercial Information: Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;

(d) Internet Activity: Internet or other electronic network activity information, including browsing history, search history, and information on interaction with websites, applications, or advertisements;

(e) Professional Information: Current or past job history, business contact information, and professional qualifications;

(f) Project Information: Information about potential interior design projects, including space details, budget ranges, timeline preferences, and design preferences;

(g) Geolocation Data: General geographic location information derived from IP address;

(h) Communication Records: Records of communications, inquiries, and interactions with our business;

(i) Demographic Information: Age, gender, marital status, household composition, and similar demographic data when voluntarily provided;

(j) Financial Information: Payment information, billing addresses, and financial capacity information relevant to potential projects;

(k) Preference Data: Style preferences, functional requirements, accessibility needs, and other preference information; and

(l) Technical Information: Device information, browser type, operating system, and technical specifications.

We collect personal information from direct collection, automatic collection, third-party sources, public sources, business partners, service providers, and legal sources.

Section 9.3 Purposes for Collection and Use

We collect and use personal information for the following business purposes: service provision, communication, business operations, marketing, quality improvement, legal compliance, security, analytics, customer service, professional development, record keeping, and dispute resolution.

We may use personal information for commercial purposes including lead generation, proposal development, market research, business development, partnership development, revenue generation, and strategic planning.

Section 9.4 Information Sharing and Disclosure

We may share personal information with the following categories of third parties: service providers, business partners, professional advisors, contractors, marketing providers, technology providers, financial institutions, insurance providers, legal entities, business successors, and other parties with your consent or as otherwise permitted by law.

We share personal information for the following purposes: service delivery, project implementation, legal compliance, business operations, marketing activities, technical support, financial processing, risk management, legal protection, and business transactions.

Section 9.5 CCPA Rights and Procedures

If you are a California resident, you have the following rights under the CCPA:

(a) Right to Know: The right to request disclosure of the categories and specific pieces of personal information we have collected about you;

(b) Right to Delete: The right to request deletion of personal information we have collected from you, subject to certain exceptions;

(d) Right to Opt-Out: The right to opt out of the sale or sharing of your personal information;

(e) Right to Limit: The right to limit the use and disclosure of sensitive personal information;

(f) Right to Non-Discrimination: The right not to receive discriminatory treatment for exercising your CCPA rights; and

(g) Right to Information: The right to receive information about our privacy practices and your rights.

To exercise your CCPA rights, submit requests via email to [Insert Privacy Email], through our online request form at [Insert Request URL], or by mail to [Insert Mailing Address]. We will respond to verified requests within 45 days, with possible extension to 90 days for complex requests.

Section 9.6 Sale and Sharing of Personal Information

IMPORTANT NOTICE: We do not sell personal information to third parties for monetary consideration. However, certain data sharing activities may constitute "sharing" under the CCPA definition.

California residents may opt out of any data sharing by:

(a) Email: Sending an opt-out request to [Insert Privacy Email] with "Opt-Out Request" in the subject line;

(b) Online Form: Using our online opt-out form at [Insert Opt-Out URL];

(d) Website Link: Clicking the "Do Not Sell or Share My Personal Information" link on our homepage; or

(e) Phone: Calling our privacy hotline at [Insert Phone Number].

Section 9.7 Data Security and Protection

We implement reasonable security measures to protect personal information, including technical safeguards (encryption, secure servers, firewalls, access controls), administrative safeguards (employee training, access limitations, security policies), physical safeguards (secure facilities, locked storage, controlled access), regular updates, monitoring, incident response, vendor management, and regular audits.

In the event of a data security incident, we will promptly assess the scope and impact, take immediate containment steps, conduct a thorough investigation, comply with applicable notification laws, notify affected users as required, report to relevant authorities, implement remediation measures, and maintain documentation of the incident and response.

Section 9.8 Cookies and Tracking Technologies

We may use essential cookies, analytics cookies, marketing cookies, preference cookies, third-party cookies, session cookies, persistent cookies, and other tracking technologies. You can manage cookies through browser settings, cookie preferences, opt-out tools, third-party controls, mobile settings, and Do Not Track signals.

Section 9.9 International Data Transfers

Personal information collected through this Website may be transferred to, stored in, and processed in countries other than your country of residence, including the United States. When transferring personal information internationally, we implement appropriate safeguards, including adequacy decisions, standard contractual clauses, binding corporate rules, consent, derogations, and other legally approved transfer mechanisms.

Section 9.10 Children's Privacy

This Website is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly. Parents and guardians have the right to access, delete, correct, opt-out, and withdraw consent regarding their child's personal information.

ARTICLE X – THIRD-PARTY LINKS, VENDORS, AND AFFILIATE DISCLOSURE

Section 10.1 Third-Party Links and External Websites

This Website may contain links to third-party websites, online platforms, vendor showrooms, product retailers, professional resources, industry publications, educational materials, and other external destinations (collectively, "External Links"). These External Links are provided for convenience, reference, and informational purposes to assist users in product research, vendor information, industry resources, professional services, technical information, inspiration sources, and business information.

IMPORTANT DISCLAIMER: The inclusion of any External Link on this Website does NOT constitute an endorsement, recommendation, or approval of the linked website, business, or organization; an indication of business affiliation, partnership, or formal relationship; a guarantee of the quality, reliability, or performance of linked services or products; a representation that linked information is current, accurate, or complete; a guarantee that linked websites or services will be available or accessible; a representation that linked websites comply with applicable laws or industry standards; a guarantee of the security or safety of linked websites or transactions; a representation regarding the privacy practices of linked websites; or a representation that linked businesses meet particular professional standards.

When accessing External Links, you acknowledge and agree that you are responsible for independently evaluating the content, services, and credibility of external websites; you must comply with the terms of service and policies of external websites; you assume all risks associated with accessing and using external websites; you should review the privacy policies of external websites before providing personal information; you should take appropriate security precautions when accessing external websites; you must verify the accuracy and reliability of information obtained from external sources; you must ensure compliance with applicable laws when using external websites; and you must exercise independent judgment regarding the suitability of external resources.

Section 10.2 Vendor Relationships and Product References

COMPREHENSIVE VENDOR DISCLAIMER: Designer provides vendor information and product references for informational purposes only and expressly disclaims all responsibility for the quality, safety, durability, or performance of any products offered by referenced vendors; the quality, reliability, or professionalism of vendor services; the accuracy of pricing information, promotional offers, or discount representations; the current availability, inventory status, or delivery timelines of referenced products; the business practices, customer service, or professional conduct of vendors; the fulfillment of orders, shipping performance, or delivery guarantees; the extent, validity, or enforcement of product warranties or guarantees; the terms, conditions, or enforcement of vendor return and exchange policies; the availability, quality, or responsiveness of vendor customer support; the financial stability, business continuity, or long-term viability of vendors; vendor compliance with applicable laws, regulations, or industry standards; and the licensing status, certifications, or professional qualifications of vendors.

All product information displayed on this Website is third-party sourced, subject to change without notice by manufacturers and vendors, not guaranteed for accuracy or completeness, provided for illustrative purposes only, subject to manufacturing variations and seasonal availability, potentially outdated due to product updates or discontinuations, provided without full context of installation requirements or compatibility, not covered by any warranties from Designer, and requiring independent verification from original sources.

You acknowledge that you are solely responsible for conducting due diligence on any vendors before engaging their services; checking references, reviews, and credentials independently; verifying professional licenses, certifications, and insurance coverage; negotiating appropriate terms and contracts with vendors; monitoring vendor performance and addressing issues directly; ensuring appropriate legal protections in vendor agreements; quality control and acceptance of vendor work; resolving any disputes with vendors directly; and assuming all risks associated with vendor selection and management.

Section 10.3 Affiliate Marketing and Compensation Disclosure

TRANSPARENCY NOTICE: In accordance with Federal Trade Commission guidelines and applicable disclosure requirements, Designer may participate in affiliate marketing programs and may receive compensation from certain vendors, retailers, and service providers when users click links or make purchases through our Website.

Types of Compensation May Include: commission payments, fixed fees, product credits, trade advantages, marketing support, performance bonuses, exclusive arrangements, content sponsorship, and other benefits.

EDITORIAL INTEGRITY COMMITMENT: Despite affiliate relationships and compensation arrangements, our product recommendations and vendor references are based on our professional judgment and design expertise; we maintain consistent quality standards regardless of compensation levels; we evaluate products and vendors based on design merit, quality, and client suitability; we provide clear disclosure of affiliate relationships where applicable; we prioritize client needs and project requirements over compensation considerations; we adhere to professional ethics standards in all vendor relationships; we conduct independent research and evaluation of products and services; we strive to present balanced information about products and vendors; and we continuously evaluate vendor relationships based on performance and value.

IMPORTANT USER INFORMATION: You are under no obligation to purchase products or services through our affiliate links; you are free to purchase products from any source you choose; we encourage you to compare prices and terms from multiple sources; you should conduct independent research before making purchase decisions; you may establish direct relationships with vendors without our involvement; you should shop competitively to ensure best value and terms; we may provide multiple vendor options when available; you should consider local vendors and service providers; and you should seek professional advice for major purchases or decisions.

Section 10.4 Technology and Service Provider Links

This Website may link to or integrate with various technology and service providers, including analytics services, marketing platforms, payment processors, communication tools, cloud services, security services, content delivery networks, and other business tools. Designer disclaims responsibility for service availability, data security, privacy policies, service terms, feature changes, integration issues, service costs, support quality, and legal compliance of third-party service providers.

Section 10.5 Professional and Industry Resources

This Website may provide links to professional organizations, industry associations, certification bodies, and educational institutions relevant to interior design and related fields. Designer provides these links for informational purposes only and does not guarantee accuracy of professional information, endorse specific professional standards or certification programs, verify credentials or qualifications of professional organizations, monitor changes to professional requirements or standards, provide guidance on professional development or certification, or assume responsibility for professional organization policies or practices.

Section 10.6 Social Media and Platform Integration

This Website may include links to our social media profiles and pages on various platforms, including but not limited to Instagram, Pinterest, Facebook, LinkedIn, and other social networking sites. Use of social media links is subject to the terms and policies of each platform; we do not control the policies, privacy practices, or content moderation of social media platforms; social media platforms may display third-party content or advertisements beyond our control; social media platforms may change features, policies, or availability without notice; you are responsible for the security of your social media accounts and interactions; and you should review and adjust privacy settings on social media platforms according to your preferences.

Content you post on external platforms, including comments, reviews, or shares related to our business, is governed by the terms and policies of those platforms. Designer does not control or moderate user-generated content on external platforms and is not responsible for such content.

Section 10.7 Liability Limitations for Third-Party Relationships

MAXIMUM LIABILITY EXCLUSION: To the fullest extent permitted by law, Designer expressly disclaims and excludes all liability for any losses, damages, costs, expenses, or other consequences arising from your use of External Links or relationships with third-party vendors, service providers, or other entities referenced on this Website.

This exclusion applies to all forms of liability including contract claims, tort claims, product liability, service failures, financial losses, property damage, personal injury, data breaches, and other damages. By using External Links or engaging with referenced third parties, you acknowledge and accept financial risk, quality risk, delivery risk, service risk, legal risk, security risk, privacy risk, fraud risk, and compliance risk.

ARTICLE XI – WEBSITE FUNCTIONALITY AND TECHNICAL SPECIFICATIONS

Section 11.1 Website Performance and Availability

Designer strives to maintain Website availability and performance within reasonable industry standards, but does not guarantee uninterrupted access or error-free operation. Website performance may be affected by scheduled maintenance, emergency maintenance, traffic volume, third-party dependencies, internet infrastructure, browser compatibility, device limitations, geographic factors, security measures, and technical upgrades.

You acknowledge and accept that the Website may experience temporary unavailability, reduced functionality, slow performance, partial outages, data synchronization issues, form submission problems, media loading issues, search functionality problems, mobile compatibility issues, and integration failures.

Section 11.2 Technical Requirements and Compatibility

For optimal Website experience, Designer recommends modern browser, JavaScript enabled, cookies enabled, stable internet, sufficient bandwidth, updated operating system, adequate memory, security software, display resolution of at least 1024x768 pixels, and for mobile use, updated iOS or Android operating system.

Designer makes reasonable efforts to ensure broad compatibility but cannot guarantee optimal performance on older browsers, legacy systems, custom configurations, enterprise networks, all types of assistive technologies, all mobile device types, all international configurations, browser extensions or plugins that may interfere with functionality, or networks with content filtering, proxy servers, or bandwidth limitations.

Section 11.3 Data Handling and Storage

Information submitted through Website forms and interactive features is handled through temporary storage during transmission and processing, validation processing, database storage, backup systems, log files, error handling, spam filtering, data retention according to our policies, and secure transmission using industry-standard encryption.

The Website automatically collects technical information including access logs, error logs, performance metrics, security logs, usage analytics, referral information, device information, location data, session information, and search queries.

Section 11.4 Security Features and Protections

Designer implements various security measures to protect the Website and user data: SSL/TLS encryption, firewall protection, intrusion detection, regular updates, access controls, backup systems, monitoring systems, vulnerability scanning, incident response, and compliance measures.

Despite implemented security measures, Designer cannot guarantee absolute security against all threats; security threats continuously evolve and new vulnerabilities may emerge; security depends partly on third-party service providers; user security practices significantly impact overall security; technical limitations may affect the scope of security measures; security measures are balanced against usability and cost considerations; some security measures may be limited by legal or regulatory requirements; and extraordinary circumstances may impact security infrastructure.

Users are responsible for using strong, unique passwords for any accounts; keeping browsers and devices updated with security patches; maintaining updated antivirus and security software; following safe browsing practices and avoiding suspicious links; protecting personal and sensitive information; reporting suspected security issues or breaches; protecting account credentials and access information; and complying with security policies and recommendations.

Section 11.5 Website Updates and Modifications

Designer continuously works to improve Website functionality, user experience, and security through feature enhancements, user interface improvements, performance optimization, security updates, content updates, technology upgrades, compatibility improvements, accessibility enhancements, integration updates, and bug fixes.

Website updates may result in temporary disruptions, interface changes, feature modifications, new requirements, URL changes, form updates, policy updates, performance variations, content reorganization, and user account changes.

Section 11.6 Mobile and Responsive Design

The Website includes responsive design features intended to provide reasonable functionality across various devices: responsive layout, touch-friendly interface, mobile navigation, image optimization, fast loading, readable text, form optimization, media compatibility, and app-like experience where applicable.

Mobile functionality may be limited by device capabilities, operating system variations, browser differences, network conditions, screen size constraints, battery and performance impact, input method limitations, data usage, app store policies, and regional variations in mobile technology and network availability.

ARTICLE XII – CONTENT SUBMISSION AND USER CONTRIBUTIONS

Section 12.1 Types of User-Generated Content

Users may submit the following types of content through designated Website features: project inquiries, contact information, testimonials and reviews, project documentation, preference information, questions and comments, technical reports, feedback and suggestions, professional information, media content, and other communications directly related to legitimate business inquiries or interactions.

Users are expressly prohibited from submitting illegal content, infringing content, defamatory content, harassment content, discriminatory content, obscene content, harmful content, spam content, false information, malicious content, competitive content, irrelevant content, and other prohibited content that violates these Terms or Designer's policies.

Section 12.2 Submission Guidelines and Requirements

All user-submitted content must meet quality and accuracy standards: accuracy, relevance, clarity, appropriateness, constructive nature, respectful tone, factual basis, current information, complete information, and organized presentation.

Content submissions must comply with technical requirements including file size limits, format compatibility, character limits, image resolution, document quality, virus-free content, compatible encoding, proper formatting, complete submission, and system compatibility.

Section 12.3 Rights and Ownership in User Content

By submitting content to this Website, you represent and warrant that you own all rights in the submitted content or have proper authorization to submit it; the content does not infringe any intellectual property rights, privacy rights, or other legal rights of third parties; all information in the content is true, accurate, and not misleading; the content complies with all applicable laws, regulations, and legal requirements; you have authority to submit the content on behalf of any person or entity represented; the content is not confidential or proprietary information that should not be disclosed; the content is appropriate for the intended purpose and audience; the content reflects current and up-to-date information; the content is submitted voluntarily without coercion or misrepresentation; and you are legally bound by these representations and warranties.

By submitting content to this Website, you automatically grant Designer a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, adapt, and display the content for business purposes; the right to process, analyze, and evaluate the content for service provision and business operations; the right to reference and discuss the content in communications related to potential services; the right to use the content (with appropriate anonymization) for marketing, testimonial, and promotional purposes; the right to use insights from the content to improve services and Website functionality; the right to use the content for legal purposes, including dispute resolution and regulatory compliance; the right to archive and retain the content for record-keeping and legal purposes; the right to distribute the content to employees, contractors, and service providers as needed for business purposes; the right to edit, redact, or modify the content for appropriate business use; and the right to sublicense these rights to service providers and business partners as necessary.

Designer may retain submitted content for legitimate business purposes including service provision, legal compliance, and record-keeping; content may be retained as required by applicable laws, regulations, or legal proceedings; users may request deletion of their submitted content, subject to legal and business requirements; some content may be automatically deleted after specified retention periods; content may be retained in backup systems for data protection and disaster recovery purposes; content may be archived for historical and reference purposes; content may be retained in anonymized form for business analysis and improvement; content may be preserved when subject to legal holds or litigation requirements; content retention may be required by professional or regulatory standards; and content may be retained for business continuity and operational purposes.

Section 12.4 Content Moderation and Review

Designer reserves the right, but not the obligation, to review all content submissions before publication or use; screen content for compliance with these Terms and applicable policies; reject content that violates these Terms or is deemed inappropriate; edit, modify, or redact content for clarity, accuracy, or appropriateness; remove content that violates these Terms or becomes inappropriate over time; request additional information or clarification from content submitters; verify the accuracy and authenticity of submitted information; flag content for additional review or investigation; report content that may violate applicable laws to appropriate authorities; and document content moderation decisions for legal and business purposes.

Content that violates these Terms may result in content removal, submission rejection, account suspension, communication restriction, legal action, law enforcement reporting, third-party notification, documentation of violations, warning notices, and permanent bans.

Section 12.5 User Feedback and Testimonials

All testimonials must be submitted voluntarily without coercion or compensation; testimonials must be truthful, accurate, and based on actual experience; testimonials should relate to specific experiences with Designer's services; Designer does not offer incentives or compensation for positive testimonials; Designer strives to present a balanced representation of client feedback; Designer may attribute testimonials to submitters with their consent; users may request anonymous or pseudonymous attribution for testimonials; Designer may edit testimonials for length, clarity, or appropriateness while maintaining accuracy; Designer may publish testimonials on the Website, marketing materials, and promotional content; and Designer may verify the authenticity of testimonials and client relationships.

If the Website includes review or rating systems, all reviews must be based on genuine experiences with Designer's services; each client may submit only one review per project or service engagement; submission of fake, misleading, or fraudulent reviews is strictly prohibited; both positive and negative feedback is welcome when constructive and truthful; reviews should include specific comments about service quality, communication, and outcomes; reviews should maintain a professional and respectful tone; reviews should not include confidential or sensitive information about projects; reviews should focus on services rather than personal attacks or inappropriate comments; Designer reserves the right to moderate reviews for compliance with these guidelines; and Designer may respond to reviews to provide clarification or additional context.

Section 12.6 Technical Submission Requirements

Individual files may not exceed [Insert Size Limit] MB in size; total uploads per submission may not exceed [Insert Total Limit] MB; accepted file formats include JPG, PNG, PDF, DOC, DOCX, and other specified formats; images should be in RGB color space with reasonable resolution for viewing; documents should be readable and properly formatted; files should use appropriate compression to minimize size while maintaining quality; files should use descriptive names and avoid special characters; all uploaded files are subject to virus scanning and security checks; large files may require additional processing time; users should maintain backup copies of important files; and technical support is available for file upload issues and problems.

All fields marked as required must be completed before submission; form fields are subject to validation for format, length, and content appropriateness; text fields may have character or word limits that must be respected; certain fields may require specific formats (e.g., phone numbers, email addresses); forms should be completed with comprehensive and detailed information; users should verify accuracy of all information before submission; some forms may allow saving and resuming completion at a later time; users may receive confirmation of successful form submission; clear error messages will be provided for incomplete or invalid submissions; and help and assistance are available for form completion issues.

ARTICLE XIII – SECURITY, MONITORING, AND ENFORCEMENT

Section 13.1 Security Monitoring and Threat Detection

Designer employs various automated security systems to protect the Website and user data: intrusion detection systems, firewall protection, DDoS protection, malware scanning, vulnerability assessment, traffic analysis, login monitoring, file integrity monitoring, security log analysis, real-time alerts, and threat intelligence integration.

Human security oversight includes dedicated security personnel, incident response teams, regular security audits, policy development, training programs, vendor management, compliance monitoring, risk assessment, security reviews, emergency response procedures, and comprehensive documentation of security policies, procedures, and incidents.

Section 13.2 User Activity Monitoring

Designer may monitor user activity for the following legitimate purposes: detecting and preventing security threats, unauthorized access, and malicious activity; ensuring compliance with these Terms of Service and Website policies; analyzing usage patterns to improve Website performance and functionality; monitoring service quality and user experience; complying with applicable laws, regulations, and legal obligations; detecting and preventing fraudulent activity and abuse; analyzing business metrics and performance indicators; improving customer service and support quality; understanding user preferences and marketing effectiveness; and supporting system maintenance and technical operations.

To protect your privacy and security, we require verification of your identity before processing CCPA requests through identity verification, contact verification, documentation, declaration under penalty of perjury, additional information if necessary, and authorized agent verification requiring proof of authorization and identity verification.

Section 13.3 Enforcement Mechanisms

Designer reserves the right to enforce these Terms through various mechanisms including automatic systems, human oversight, content moderation, account management, communication restrictions, legal action, law enforcement cooperation, regulatory reporting, and documentation of violations.

Violations of these Terms may result in warnings, content removal, access restrictions, account suspension, permanent bans, legal action, law enforcement reporting, and recovery of costs and fees.

Section 13.4 Incident Response Procedures

In the event of security incidents, Terms violations, or other issues, Designer follows established incident response procedures including immediate assessment, containment measures, investigation, documentation, notification procedures, remediation actions, prevention measures, and follow-up monitoring.

Designer maintains incident response capabilities including trained personnel, established procedures, communication protocols, escalation procedures, external resources, documentation requirements, and continuous improvement processes.

ARTICLE XIV – TERMINATION AND SUSPENSION

Section 14.1 Termination by User

You may terminate your use of this Website at any time by simply discontinuing access and use. You may also request deletion of any personal information you have submitted, subject to our data retention policies and legal requirements.

Section 14.2 Termination by Designer

Designer reserves the right to terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Website will cease immediately. If you wish to terminate your account, you may simply discontinue using the Website.

Section 14.3 Effect of Termination

Upon termination of these Terms or your access to the Website:

(a) All rights granted to you under these Terms will immediately cease;

(b) You must cease all use of the Website and destroy any downloaded or printed materials;

(c) The following sections will survive termination: intellectual property rights, limitation of liability, indemnification, governing law and dispute resolution, and any other provisions that by their nature should survive;

(d) Designer may retain your information in accordance with our Privacy Policy and data retention requirements;

(e) All obligations that by their nature should survive termination will remain in effect; and

(f) Designer may preserve and disclose your information if required by law or in good faith belief that such preservation or disclosure is reasonably necessary.

Section 14.4 Suspension Rights

Designer may suspend your access to all or part of the Website at any time, with or without cause, with or without notice, immediately and without liability. Suspension may be for violations of these Terms, suspected illegal activity, security concerns, technical issues, maintenance requirements, legal requirements, or any other reason in Designer's sole discretion.

During suspension, you may not access or use the suspended portions of the Website, but other provisions of these Terms remain in effect. Designer may lift suspension at any time in its sole discretion.

ARTICLE XV – DISPUTE RESOLUTION AND GOVERNING LAW

Section 15.1 Governing Law and Jurisdiction

These Terms and any dispute arising out of or related to these Terms or the Website will be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Any legal proceeding arising out of or related to these Terms or the Website will be instituted exclusively in the federal or state courts located in Los Angeles County, California, and each party irrevocably submits to the exclusive jurisdiction of such courts and waives any objection to venue.

Section 15.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.

Except for disputes that qualify for small claims court, all disputes arising out of or relating to these Terms or the Website shall be resolved through binding arbitration rather than in court.

The arbitration will be conducted by a single arbitrator through the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will take place in Los Angeles County, California, or by telephone or online if agreed to by both parties.

Section 15.3 Class Action Waiver

You and Designer agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You and Designer expressly waive any right to participate in class actions, class arbitrations, or other representative proceedings.

Section 15.4 Exceptions to Arbitration

The following disputes are not subject to arbitration and may be brought in court:

(a) Disputes seeking injunctive or other equitable relief for the alleged infringement or misappropriation of intellectual property rights;

(b) Disputes that qualify for and are filed in small claims court;

(d) Any dispute where the law prohibits arbitration.

Section 15.5 Opt-Out of Arbitration

You have the right to opt out of binding arbitration within thirty (30) days of accepting these Terms by sending written notice of your decision to opt out to: [Insert Address]. Your notice must include your name, address, and a clear statement that you want to opt out of arbitration.

If you opt out of arbitration, all other parts of these Terms will continue to apply. Opting out of arbitration has no effect on any previous, other, or future arbitration agreements that you may have with us.

Section 15.6 Survival

This dispute resolution provision will survive any termination of these Terms.

ARTICLE XVI – MODIFICATIONS AND UPDATES

Section 16.1 Right to Modify

Designer reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Section 16.2 Notice of Changes

When we revise these Terms, we will:

(a) Update the "Last Updated" date at the top of these Terms;

(b) Post the updated Terms on the Website;

(d) Allow a reasonable time period for review before the changes take effect; and

(e) Maintain previous versions for reference where practical.

Section 16.3 Acceptance of Changes

By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, in whole or in part, please stop using the Website.

Section 16.4 Material vs. Non-Material Changes

Material changes include changes to limitation of liability provisions, dispute resolution procedures, intellectual property rights, privacy practices, or fee structures. Non-material changes include corrections, clarifications, formatting changes, and updates that do not substantially affect your rights or obligations.

ARTICLE XVII – ENTIRE AGREEMENT AND GENERAL PROVISIONS

Section 17.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Website, constitute the entire agreement between you and Designer concerning the Website and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and Designer with respect to the Website.

Section 17.2 Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction, the invalidity, illegality, or unenforceability of such provision shall not affect the validity, legality, or enforceability of the remaining provisions, which shall remain in full force and effect.

Section 17.3 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure by Designer to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

Section 17.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Designer's prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void.

Designer may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

Section 17.5 Independent Contractors

Nothing in these Terms shall be deemed to create an agency, partnership, joint venture, employer-employee, or franchisor-franchisee relationship between you and Designer.

Section 17.6 Force Majeure

Designer shall not be liable for any failure or delay in performance under these Terms caused by events beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, or internet service provider failures.

Section 17.7 Interpretation

The headings in these Terms are for convenience only and have no legal or contractual effect. Words of any gender used in these Terms shall be held and construed to include any other gender, and words in the singular number shall be held to include the plural, unless the context otherwise requires.

Section 17.8 Language

These Terms were originally written in English (US). To the extent any translated version of these Terms conflicts with the English version, the English version controls.

Section 17.9 Electronic Communications

The communications between you and Designer use electronic means, whether you use the Website or send us emails, or whether Designer posts notices on the Website or communicates with you via email. For contractual purposes, you consent to receive communications from Designer in an electronic form and agree that all agreements, notices, disclosures, and other communications that Designer provides to you electronically satisfy any legal requirement that such communications be in writing.

Section 17.10 Contact Information

If you have any questions about these Terms, please contact us at:

Jennifer Anh Do Studio
Email: hello@jenniferanhdostudio.com

ARTICLE XVIII – CONTACT INFORMATION AND LEGAL NOTICES

Section 18.1 General Contact Information

For general inquiries, questions about our services, or Website technical support, please contact us at:

Jennifer Anh Do Studio
Email: hello@jenniferanhdostudio.com
Website: www.jenniferanhdostudio.com

Section 18.2 Legal Notices and Formal Communications

For legal notices, including DMCA takedown notices, privacy requests, Terms violations, or other formal legal communications, please contact:

Legal Department
Jennifer Anh Do Studio
Email: hello@jenniferanhdostudio.com

All legal notices must be in writing and will be deemed given when received at the above address.

Section 18.3 Privacy-Related Requests

For privacy-related requests, including CCPA requests, data deletion requests, or privacy policy questions, please contact:

Privacy Officer
Jennifer Anh Do Studio
Email: hello@jenniferanhdostudio.com

Section 18.4 DMCA Designated Agent

For copyright infringement claims under the Digital Millennium Copyright Act, please contact our designated DMCA Agent:

DMCA Agent
Jennifer Anh Do Studio
Email: hello@jenniferanhdostudio.com

Section 18.5 Business Information

Business Registration Information:
Jennifer Anh Do Studio
California Sole Proprietorship

Section 18.6 Professional Credentials

Jennifer Anh Do Studio operates as an interior design service provider in California. We are not licensed contractors, architects, or engineers. For information about our professional qualifications and certifications, please contact us using the general contact information above.

Section 18.7 Emergency Contact

For urgent technical issues affecting Website security or functionality, please contact:

Technical Emergency Line
Email: hello@jenniferanhdostudio.com
Available: 24/7 for true emergencies only

Section 18.8 Media and Press Inquiries

For media inquiries, press requests, or interview requests, please contact:

Media Contact
Jennifer Anh Do Studio
Email: hello@jenniferanhdostudio.com

Section 18.9 Vendor and Partnership Inquiries

For vendor applications, partnership opportunities, or business development inquiries, please contact:

Business Development
Jennifer Anh Do Studio
Email: hello@jenniferanhdostudio.com

Section 18.10 Notice Requirements

All notices required under these Terms must be in writing and will be deemed delivered when:

(a) Delivered personally;
(b) Sent by certified or registered mail, return receipt requested;
(c) Sent by overnight courier service; or
(d) Sent by email to the designated email addresses above (for informal communications only).

ACKNOWLEDGMENT AND ACCEPTANCE

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

If you do not agree to these Terms, you must not access or use this Website.

These Terms are effective as of the date first posted and will remain in effect until modified or terminated in accordance with the provisions herein.

This document contains the complete and final Website Terms of Service for Jennifer Anh Do Studio. No other terms, conditions, or agreements apply to your use of this Website unless expressly stated herein or in our Privacy Policy.

Document Version: 1.0
Effective Date: 8/14/25
Last Updated: 8/14/25
Next Scheduled Review: 8/14/26

Terms of Service

Jennifer Do